About us

The Director of Access Matters UK, Jan Loveless is a leading and experienced access consultant in her field. Jan has a postgraduate diploma in Environmental Access from the Architectural Association, London and is also a qualified Occupational Therapist with considerable experience in housing and mental health. Jan has worked extensively as an access consultant for a wide variety of clients throughout the UK, both helping them meet their statutory duties to disabled people and going beyond that to achieve best practice. Jan’s approach is straightforward, responsive and collaborative. Projects she has worked on include country parks, cathedrals, cinemas, hotels, holiday cottages, university campuses, amusement parks, town centres, housing developments, private homes and office accommodation.


Other expert associates working with Jan include disability equality and awareness trainers, interpretation consultants, project managers, designers, tactile model makers, architects and landscape architects. At Access Matters UK we are dedicated to continuously developing our working practices to keep our knowledge and skills up to date, and to reflect current changes in legislation, good practice guidance and the needs and aspirations of disabled and elderly people in our society.